magistrate: The arc of the Earth in dark space. (Default)
1. The Harvard Business Review (which allows you to read 2-3 free articles per month, I believe, so budget accordingly if you want to click their links) has an article called That Discomfort You’re Feeling Is Grief. Which I'd worked out already – I'm more than passingly familiar with odd manifestations of grief, let's just say – but it was unexpectedly reassuring to see that this response isn't a weird-me-thing, but rather a counterintuitive-lotsofpeople-thing.

2. I keep bouncing between a vast sadness, a low-grade anxiety, a high-grade wanting to curl up somewhere and cry, an eminently unremarkable sense of everything going on more or less as it always has, and a breathtaking psychological lightness. Usually when I'm walking home from work and the outside world is sparsely peopled and the sun is giving the clouds that kind of hallucinatory light-and-shadow clarity. Oddly enough, I don't feel overwhelmed by any of it, even the anxiety. Maybe those years of daily meditation are beginning to their fruit in my conscious experience, not just my subliminal ones.

3. This is, compared to everything else going on, the tiniest bit of grit in my shoe, but signing up for a subscription to the San Francisco Chronicle has once again brought to the fore just how bad a lot of signup forms are. To wit: as soon as you get your cursor into any field requiring validation, it immediately yells at you for doing it wrong. (Yes, I know my email can't be blank; that's why I clicked on the field to enter it. Yes, I know that's not a valid email; I've literally only typed the first letter!) This should be trivially easy to change: just link the validation script to exiting focus on the field (meaning, "the cursor is no longer in this text field and has moved to another") instead of entering focus ("the cursor has just arrived in this text field") or changing value ("I have typed a character, any character, even the very first character"). And then I needed to swap to a different tab to check something in order to continue registration, and the form caught me switching to a new tab, threw up a "No, don't go! This is such a good deal! Come back and keep registering!" message... that, when I closed it, brought me back to the first form, having blanked all the data I'd entered.

I just... guys. I know you're a newspaper, and you're not exactly flush with cash, and you have much better things to focus on, especially now. But if you ever get the chance, please have a User Experience person at least look at your website. This sort of thing can frustrate people into not registering at all.

Date: 2020-03-28 09:08 pm (UTC)From: [personal profile] tomakeanoffer
tomakeanoffer: (Default)
I am sleepy and heavy and fuzzy but like I just wanna offer hugs and warmth and yeah. I hope you are surviving and good and yeah. <3

Date: 2020-04-03 08:37 am (UTC)From: [personal profile] sholio
sholio: sun on winter trees (Default)
Re: item #3 - I literally had to call our local paper's circulation department to figure out how to set up an online account. Their impenetrable signup form baffled my spouse (who does this kind of thing for a living), and me, who worked at this very paper for the better part of a decade. That's how terrible it was.

... it also can't seem to remember that I'm logged in and constantly boots me. SIGH.

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